Home / Office Validation
Validate QoS during installation at customer premises as baseline for responding to customer complaints.
Modern homes require a wireless connection to bring internet to all devices such as smartphones, laptops, tablets, smart TVs and even smart appliances. Furthermore, with the increasing relevance of streaming services, getting a good signal throughout the home is more important than ever.
Operator support is often requested when customers believe their internet speed is lower than contracted, possibly caused by degraded wireless network performance at home.
Home/Office Validation is a solution consisting of an APP for measuring Wi-Fi performance throughout the Home on installation as well as a software probe for Home gateway monitoring. A “Birth Certificate” is generated, for later reference.